Select content, create, save and send bundles.
See Content available on GoShare to understand the content types available for you in GoShare
Sending a bundle – video
This GoShare training video explains the process of searching for content, selecting content items to add to a bundle, saving a bundle, then sending a bundle.
Edit recipient contact profile
Click on 
icon in the User Navigation Bar. Type in their name in the Search Recipients field. Potential matches will show in the drop-down box. Select the correct recipient and the name will appear in the top of the screen. Click the 
icon and select “edit recipient” to add or change any details.
Create a bundle
From your home screen, select a health topic by scrolling through the list or use the Search function by typing key words into the search field.
Select the Health Topic
The content modules are in the tabs in the top right hand of your screen under the User Navigation Bar. These include: Patient Stories, Videos, Info sheets, and Apps & Tools
Select a tab and scroll down the list of content items.
Use the search tool bar located in the tabs INFO SHEETS and APPS & TOOLS to find a specific resource/topic within the resources. You can also type the name of language into the search to find translated material.
Click on each item to view and select as many content items as required by clicking on the 
icon next to each item. To remove content, click on the 
icon.
You can see the content in your bundle is accumulating in the orange circle next to the 
icon in the User Navigation Bar.
When you have finished selecting your content items, click on the icon to view your bundle.
In your bundle screen, you can review and edit your selection.
To remove an unwanted content item, click on the 
icon.
You can click on the 
icon to send the bundle (titled or untitled) or continue to save the bundle. If you do not save the bundle, it will disappear once sent to the recipient.
Save a bundle for future use
If you would like to save your bundle without sending to a recipient, click on the “Save bundle” icon.
A system generated number will be created for your bundle.
To change the title, click on the icon next to the number. Click “Update Title”, type in new title and click the tick “✓”. Your saved bundle will appear in the left-hand column under Your Bundles with the new title. You can change the title at any time by selecting the bundle from Your Bundles, click on the icon next to the title and repeat the Update Title process.
You can find your saved bundles at any time by clicking on the icon in the User Navigation Bar.
Bundle settings
For instructions on how to customise your bundles and bundle library, click here
Delete a bundle
Bring up your bundles by clicking on the icon in the User Navigation Bar. Select the bundle you would like to delete. Click on icon next to the title. Choose ‘’Delete bundle”. The system will ask you to confirm deletion. The bundle will be deleted from Your Bundles, but still accessible to the recipient through the URL link.
Send your bundle
From Your Bundles screen, click the icon. Click “Close” to discontinue.
Send to a New Recipient
Click 
. Enter the recipient’s name, ID (if required), Email address and/or mobile number. Click “Done” to save. This will create the recipients contact profile.
Send to an existing recipient
If you have previously sent the recipient a bundle from GoShare, their first name and contact details will be retrieved when you start tying their name in the “Existing recipient name” field. Click on Email Message and/or SMS Message. You can modify the message or leave as per default text and click icon. The recipient will receive the message with their First Name in the Recipient field.
Send to more than one recipient
You can send to multiple recipients at once by simply repeating the steps for Existing and New recipients. Each recipient will receive a unique email/SMS and content page and cannot see other recipients’ names or details.
Send to list
This GoShare training video explains how to import a list of recipients to GoShare in the format of a Comma Separated Values (CSV) file. These files are commonly produced when exporting demographic information from another software program such as a hospital EMR (Electronic Medical Record) or clinic PMS (Practice Management Software). The Send to List feature is a particularly efficient way to send one bundle to multiple recipients in one activity.
This is helpful if you are trying to communicate with a large group and don’t want to manually enter recipients into GoShare, one by one. Detailed instructions about how to prepare the list are on GoShare. You are also able to download a template .csv which you can use to build your list of recipients.
To access the ‘Send to list’, select your chosen bundle and click 
Send another bundle to list
Access to this functionally is limited. Contact the support team on support@goshare.com.au for access to this function
This video covers the process of selecting a group of recipients who have already been sent a bundle using the ‘send bundle to list’ function and configuring another sent activity to that same group of recipients. This includes the ability to configure a ‘nudge’ or ‘follow up’ SMS to be sent only to recipients who have not opened the bundle from the original activity.
This functionality is commonly used to setup ongoing large group education programs where recipients have agreed to be sent ongoing health education over a specified time period. nb: Recipients can still reply STOP at anytime to be unsubscribed from the activity.
Customise your Messages
Click on in the top right of the screen and the default text messages will appear on your screen.
You can customise each message in the email and/or SMS before sending. The [recipient] field will automatically populate with the recipients first name. Simply click in the SMS message and delete, add or amend your message.
Edit Bundle Copy
You are able to create a custom message for each one of your created bundles.
All GoShare bundles will have default copy applied passed down from either your Organisation or Branch. To edit this for a specific bundle click on the bundle menu 
and select ‘Edit Bundle Copy’
You will be able to edit the Email, SMS, and Landing page copy of a bundle. First you must check the box of which copy you would like to edit.
You are able to go in and type your new message.
SMS messages from GoShare have a character limit of 296 characters. There is a counter down the bottom right of the SMS Message field that allows you to see how many you have used.
Customise Default Bundle copy
If you are a Branch Admin, you are able to change the default message that is seen by users within your Branch when they send a bundle that doesn’t already have Bundle Copy applied.
For instructions on how to customise your branch settings within the Branch Admin suite, click here